General information about the prices - Family-run hotel in Val Gardena

Here you will find detailed information regarding your stay in our 4 star house in San Giacomo

All prices are per person, including half-board, for a minimum stay of 3 days.
There is a surcharge of €5 per person and day for the rooms with view to the Dolomites.

Pets are welcome at out hotel. We ask 15€ per day per pet for their stay.
They are not welcome in the wellness area or the Restaurant, though. We hope you understand.

There are no discounts for booked meals not used.

Children's discounts:
up to the age of 2 = 20,00 Euro per day
from 2 to 11.9 years = 50% discount on the price of your stay
12 years and older = 30% discount on the price of your stay
For the 3rd and 4th bed in the room, you will receive 30% of discount

Arrival and departure:
On the day of your arrival, your rooms will be available starting at 3:00 p.m. On the day of your departure, we request that you please vacate your rooms by 11:00 a.m.

Late arrival and premature departure:
In case of late arrival or premature departure, 100% of the booked but unused price of your holiday stay will be charged to your account.

Confirming your reservation:
Your reservation is considered valid after you have submitted your reservation in writing and made an advance payment of 30% of the total amount. You can make advanced payment either by means of a bank transfer or by credit card. We recommend that you obtain a travel cancellation insurance.

Our bank details to transfer your deposit:
Cassa Raiffeisen Castelrotto
Branch name: Oltretorrente
Account holder: Tianes GmbH (Please give this name as the recipient!)
IBAN IT93R0805623100000300012327
We request that you give the reason for the transfer as "Deposit for the Jakoberhof booking from. to."

Our cancellation policy:
The right of withdrawal as laid down in the Consumers' Code is not contemplated – however, we are willing to apply the following conditions for withdrawal:
cancellation till 30 days before arrival = free
cancellation from 30 days to 7 days before arrival = deposit of ca. 70% will be kept
cancellation from 7 days to 0 days before arrival or no show = 90% of the booked price will be charged