General information about the prices - Family-run hotel in Val Gardena

Here you will find detailed information regarding your stay in our 4 star house in San Giacomo

All prices are per person, including half-board, for a minimum stay of 3 days.

Pets are welcome at out hotel. We ask 12€ per day per pet for their stay.
They are not welcome in the wellness area or the Restaurant, though. We hope you understand.

Meals: There are no discounts for booked meals not used.



Children's discounts:
up to the age of 2 = 20,00 Euro per day
from 2 to 11.9 years = 50% discount on the price of your stay
12 years and older = 30% discount on the price of your stay
For the 3rd and 4th bed in the room, you will receive 30% of discount


Arrival and departure:
On the day of your arrival, your rooms will be available starting at 3:00 p.m. On the day of your departure, we request that you please vacate your rooms by 11:00 a.m.
Late arrival and premature departure:
In case of late arrival or premature departure, 70% of the booked but unused price of your holiday stay will be charged to your account.


Confirming your reservation:
Your reservation is considered valid after you have submitted your reservation in writing and made an advance payment of 30% of the total amount. You can make advanced payment either by means of a bank transfer or by credit card. We recommend that you obtain travel cancellation insurance.


Our bank details to transfer your deposit:
Cassa Raiffeisen Castelrotto
Branch name: Oltretorrente
Account holder: Tianes GmbH (Please give this name as the recipient!)
IBAN IT93R0805623100000300012327
SWIFT/BIC Code RZSBIT21011
We request that you give the reason for the transfer as "Deposit for the Jakoberhof booking from. to."


Our cancellation policy:
The right of withdrawal as laid down in the Consumers' Code is not contemplated – however, we are willing to apply the following conditions for withdrawal:
cancellation till 30 days before arrival = free
cancellation from 30 days to 7 days before arrival = deposit of ca. 70% will be kept
cancellation from 7 days to 0 days before arrival or no show = 90% of the booked price will be charged
Delayed arrival – early departure: in the case of delayed arrival or early departure, 90% of the booked and not used accommodation will be charged.


Arrival and departure:
On the day of your arrival, your rooms will be available starting at 3:00 p.m. On the day of your departure, we request that you please vacate your rooms by 11:00 a.m.